According to police, they were sent to an address on Viaduct Harbour Avenue just after 9 a.m. today.
There were no confirmed casualties, according to authorities. There were armed cops on the scene.
According to a Sofitel employee’s mate, a gunman stormed the lobby and began shooting.
A man who works near the Sofitel said he saw at least eight police officers apprehend a man.
A guest who was staying at the hotel said they heard two loud bangs.
The guest was staying for two nights and said he was sitting in the hotel restaurant when he heard the noise.
“Well, I thought it was a contractor working outside … and then all of a sudden we were evacuated. I didn’t see anything. We went out the back and the police arrived.”
One witness, Thomas, saw a van full of police show up at the scene along with four or five other police cars.
“The first van of police went in with probably at least five or six guns and then they came out later, they still had guns on them … and then they came out with someone who had been arrested and then they drove off with three of them and the arrested person.
“They still have some cars here as well and the ambulances have came and went.
“We didn’t hear anything … one of the security guards down here said there were shots fired in the foyer but we weren’t here when that happened … they moved everyone from the hotel cafe out into the street and they weren’t letting anyone go into the front of the building.”
A hotel guest took to social media to express gratitude to the workers who handled the shooting. The guest stated that the incident had left people rattled, but that the workers had been incredible, cool, and reassuring in the morning.
The building’s entrance is being guarded by police.
Meanwhile, several police vehicles have been seen six kilometres away on Kitemoana Street in rkei. According to them, a large police presence at an address in rkei is part of their enquiry.
According to Detective Senior Sergeant Graham Shand, one individual was found at the scene, and two people at the rkei property were assisting the police with their investigations.
The Sofitel was undergoing a scene investigation, and the police Eagle helicopter was assisting ground crew in rkei.